Is it possible to register as a private person?
Yes, that is possible. If you go to Register, you will be asked at the beginning whether you would like to register as a company or as a private person. Please take care to complete your company information correctly, as your invoices are based on this information.
Is it possible to register with a free email account (e.g. Hotmail, Gmail, Yahoo etc.)?
Unfortunately it is not possible to register with a free email account like Hotmail, Gmail or Yahoo. You need to register with a valid email address from your internet service provider or company.
Why is it not possible to log in immediately?
After you have registered yourself, you will immediately receive an automatic email with further instructions from Troostwijk. This is used to confirm your email address and to ensure that our emails are not blocked by the spam-filter of your antivirus program (you may need to change your settings to prevent this).
Why is my registration blocked?
It is possible that you tried to log in with a wrong username/password combination more than 5 times. You need to follow the instructions and request a new password. It is also possible that your registration is blocked due to other reasons (e.g. changed email address, email not received, abuse of our website etc.). Please, contact our helpdesk to find out what the problem is: firstname.lastname@example.org.