1. Register
To be able to bid and to use the advanced functionality of TroostwijkAuctions.com you need to be a registered user. Registration is free and once-only. After registration you can bid on all online auctions of Troostwijk.
Step 1: Click on the Register (top left under the navigation bar)
Step 2: Fill in the form completely, it consists of 2 steps. You need to accept the general terms and conditions for the user.
Step 3: Click on the Register button (You will receive an email with a link to activate your account.)
Step 4: Click on the link in the mail sent to you, or copy the link to the address bar of your Internet browser. After that, your account is activated.
Step 5: You can now use the website and bid once you have logged in. You log in by clicking on Log in (top left under the navigation bar) or on MyTroostwijk (top right above the navigation bar) and simply enter your email address and your password.
 

Register Step 1	Register Step 2

2. Login
After the once-only registration you can bid at all online auctions of Troostwijk. At login there are 3 options as to how to save your login information. Please make a choice.
1) Nothing will be saved, you will need to provide your email address and password every time to login.
2) Only your email address will be saved, you will only need to provide your password at login.
3) Both your email address and password will be saved and login is performed automatically by clicking on login or on MyTroostwijk.

 

 

    Register/Login

 

2.1. Forgotten Password
If you forget you password, please click on the link “Forgot password”. You will be asked for the email address of your registration. An email will be sent to this address, with a link in it. This link will bring you to a page where you can provide a new password.

 

3. Bid
To make a bid you need to be logged in. Thereafter you select a specific sale in the auction calendar by clicking on the name of the sale. You will come to the auction detail page. At every auction you will find under the link “Specific online terms and conditions” the details of the specific sale. You will find there a.o. the data about the date and time of the viewing days, opening of the auction, closing of the auction and the collection days, etc. Also the payment details as well as any variations to the general terms and conditions and possibly additional costs will also be mentioned in there. The specific online auction terms and conditions are the additional to or in departure from the general online auction terms and conditions and the general terms and conditions for users of the TroostwijkAuctions.com website.
 
To make a bid you click once on the line with the lot. This can be done from the overview screen. You may view the lots in the overview screen category or by lot number, or from within the MyTroostwijk section. The section also shows the next acceptable bid as well as the buyers premium and VAT percentages and also details of any additional costs (if applicable). Fill in your bid  (no full stop (period), comma’s or other non-numeric characters). You are supposed to read and accept the conditions. Then you can place your bid with the hammer symbol.
 

BPI Recycled Products, UK Thursday 21st June 2007 Online Auction Specific terms and conditions of the online auction: Starting date/time Thursday 10th May 2007 starting 17:00 UK time Closing date/time Thursday 21st June 2007 closing 15.00 UK time (16.00 CET) Viewing date/time Monday 18th June 2007 from 9:00 till 16:00 Viewing address 96 Port Glasgow Road Greenock Scotland PA15 2UL UK Company organizing the auction Troostwijk Auctions Ltd The Woods Woodhead Road Sheffield S35 8RS UK

Auction detail page

Specific terms and conditions of the online auction

 

 

Category overview	Lot detail page

 

3.1. Lot detail page
Under the Lot details you find information of the lot number. In the left column is mentioned the number (amount of pieces) that the lot contains, the lot description, the starting date, closing date and time and the remaining time as well as you have the possibility to select the lot to follow it in MyTroostwijk.

On top of the second column are details of the Bidding.
Under Bid you find the next acceptable bid. There under you can place your bid by filling in the amount that you want to bid. Fill in the amount (without full stops, comma’s or decimals)

There are two kinds of bids, Static bid and Proxy bid.
• In a Static bid the User places a bid in the form of a fixed amount per Lot.
• In a Proxy bid the User indicates the maximum price he is prepared to pay for the Lot. The auction system sees to it that, after outbidding by a third party, the next possible higher bid is placed in the name of the User, as long as the maximum indicated by the User has not been reached. The auction system will bid automatically until the maximum offer has been reached. 
Before you can place your bid, you need to have accepted the Terms and Conditions of the specific sale (once only).

Under Bid details you will find additional data important for the release of your bid. Besides the starting bid and the current bid is mentioned the following:
• Reserve met. Awarding of a bid normally will be done to the User that places the highest bid. Exceptions are e.g. lots that will later be sold in combination.
• Reserve not met. For this lot, there is a minimum price determined. The minimum price has not yet been reached. After the achieving this minimum price the lot will be annotated “reserve met”.
• Subject to allocation. The highest offer on this lot will be presented to our client and you will be informed within two working days if your bid is awarded.

In addition this section also notes the amount of VAT as well as the buyers premium that will be calculated on top of the amount offered. The buyers premium is our agent’s fee. The buyers premium can change for each auction.

In addition, it is possible that at a lot number has additional costs noted against it. These costs are obligatory and need to be paid by the bidder on top of the purchase price. The additional costs can be for example dismantling and loading costs.

 

3.2. Make a bid
You can make a bid by filling in the amount and by clicking on the hammer with “Place this bid”.
 
3.3. A Preview of your bid
After clicking on the hammer with “Place this bid”, you will see a preview of your bid. The preview contains the amount offered increased with VAT, buyers premium and possibly additional costs. When you click on the hammer with “Confirm Bid” is your bid is placed. Your bid is unconditional, irrevocable and without reservation.

 

 
  A preview of your bid

 

3.4. Bid confirmation
You will receive from every bid a bid confirmation by email. Also when you are outbid you will receive a notification of this by email. This is also the case when somebody is bidding against your Proxy bid.

 

3.5. Combinations
Some lots may be offered individually or together with one or more other lots, as a combination. This will be mentioned in the lot detail page. The lots that belong to a combination are annotated with the   symbol. In this case, first the lots are sold separately and after closing of the separate lots you can bid on the combination lot. Bids on individual lots are only awarded if the highest awarded bids on the individual lots are higher than the highest awarded bid on the combination. The combination is exclusively awarded if the highest awarded bids on the combination is higher than the total amount for the highest awarded bid for the individual lots.

 

3.6. Adapt Proxy bid
When you a have placed a Proxy bid and you like to adapt it, then you can do so by placing a Static bid for the amount of the next acceptable bid. You are at that moment still the highest bidder, before you are outbid by somebody else. It is not possible to undo, either a Static bid or Proxy bid.

 

4. End of the auction
After the closing of the last lot, the auction will be closed by Troostwijk. Then Troostwijk will check if the minimum prices have been reached. After the closing of an auction by Troostwijk, you will receive an email with the information that the purchase agreement (pro forma invoice) is placed in MyTroostwijk under My Purchases. In general you will receive this email the same day, but it may take two working days. When you have not received an email within the terms mentioned before, this means that your bid is not allocated.
After logging in you will find the link to your purchase agreement. Also you will find a link to the Specific online auction terms and conditions.

 

4.1. Payment
After receipt of the purchase agreement you need to pay the amount due. Within three working days the amount need to be transferred to the indicated bank account of Troostwijk.

 

4.2. Collection
After receipt of the payment by Troostwijk, you need to collect the items bought in the date time and place specified by Troostwijk. This information will be found in the Specific online auction terms and conditions. You need to dismantle and transport the lots you have bought yourself under the instructions of Troostwijk.

 

5. MyTroostwijk
To follow your bids and the lots of interest, we developed MyTroostwijk for you. After login, click on the MyTroostwijk link to go to your personal page.
To add a lot to MyTroostwijk, simply check the “follow lot” box at the category overview or the lot detail page. To remove a lot from MyTroostwijk uncheck the “follow lot” box. In MyTroostwijk you will see a listing of all lots you have checked to follow. All lots you placed a bid on (Yellow) and all lots where you are the highest bidder (Green and the  symbol) are automatically selected in MyTroostwijk.
In the dropdown box you can select an auction, after which you can go directly to the auction detail page of that auction, or see your listing.